On the clinical shifts grid, shifts can carry a Price value used when building internal summaries and shift-based invoices. Exact behaviour depends on your billing setup and which integrations are turned on.
Shift roster templates also have a Price column per row so planners can note the intended rate next to each line. Because template-generated shifts may not copy every billing field in every release, check Price on the actual shift after you create duties from a template, or set it during your invoice preparation step.
Where your organisation uses it, managers can build an invoice draft from selected clinical shifts:
The invoice draft can include night shift pricing: when enabled, hours after a configured night start time may use a multiplier. This is intended for premium time agreements — align the threshold and multiplier with your contract and payroll rules before use.
A line description template (with placeholders such as date and designation) controls how invoice lines read to the customer. Keep wording consistent with your legal / commercial standards.
For some shifts, the portal may show how a contractor is paid (for example hourly vs fixed for the whole duty). That affects internal reporting and labels — your HR / finance team should define which modes apply to which agreements.
Large event or transport quotes often use a dedicated quote builder with a rate card (mobilisation fees, mileage bands, crew hourly rates, equipment surcharges, etc.). That is not the same screen as editing a single clinical shift’s Price field.
If you are unsure which tool your service uses for a given customer, ask finance or your CrewTech administrator.
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|---|---|
| Ambulance billing-related solution options | Operations & resources (tab Ambulance billing if shown) |
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