This chapter describes Management → Operations: ambulance workspaces, assets and fleet, event control, and client and commercial tools. It is for Manager and Admin roles unless noted.
Menu path: Management → Operations → Ambulance calls
Route: /ambulance-calls
Ambulance calls is the operational call / job workspace for managing demand, status, billing hooks, and related data as your organisation configures. Screens may include filters, detail panels, maps, or handover lists depending on module depth.
Menu path: Management → Operations → Ambulance operations
Route: /manager/ambulance-operations
Ambulance operations provides a coordination or oversight view complementary to Ambulance calls — for example capacity, postings, or event-linked ambulance tasking as enabled.
Menu paths and routes
| Page | Route |
|---|---|
| Vehicle dashboard | /manager/assets/dashboard |
| Asset hub | /manager/assets |
| Containers | /manager/assets/containers |
| Location audit KPI | /manager/assets/location-audit-kpi |
| Fleet defects | /manager/fleet-defects |
| Fleet service history | /manager/fleet-service-events |
| Stock orders | /stock-orders |
These pages maintain vehicles, equipment, containers (kits), locations, defects, servicing, and stock ordering as your asset process defines.
Menu paths and routes
| Page | Route |
|---|---|
| Event control log | /event-control-log |
| Event control dashboard | /event-control-dashboard |
| Control log map | /control-log-map |
| Field reports | /field-reports |
Event control supports major incident and special event logging: timeline, resource requests, dashboard summaries, and map visualisation where enabled. Field reports links responders into the same operational picture described in chapter 7.
Menu paths and routes
| Page | Route |
|---|---|
| Lead pipeline | /manager/client-centre |
| Patient experience | /manager/patient-experience-feedback |
| Quote builder | /manager/quote-builder |
| Draft invoice correction | /manager/ambulance-invoice-draft-correction |